Help center

Bank connections

How often accounts update

When new transactions appear and how to refresh manually.

FinTrack updates in three ways:

  • Automatically whenever your bank tells Plaid there's something new, often several times a day.
  • When you open the app, accounts that haven't synced recently refresh in the background.
  • On demand: choose Sync all on Accounts.

Pending transactions

Pending charges show with a pending label. When they post, the bank may change the amount (tips, holds) and FinTrack updates them.

A transaction is missing

Most banks take one to two business days to report a transaction. If something is still missing after three days, try Sync all. If that doesn't help, contact support.

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